The purpose of our Privacy Policy is to determine the terms and conditions regarding the use of information and data shared with Carbon Cost Consulting Joint Stock Company (“Company”) during the use of the Platform on our Site by the people who register as a member (“User(s)”) on our site at www.carbon-cost.com. The Privacy Policy is an annex and an integral part of the User Agreement concluded with the User.

Thank you for visiting our website and reading our privacy-security statement.

Basic Information About Our Data Security and Privacy Approach

Carbon Cost is committed to ensuring the security of your personal information in all IT systems. Privacy and security for Carbon Cost; It forms the basis of the relationship we have with our customers. Carbon Cost understands very well the importance you attach to your privacy and security and attaches the highest importance to it.

Carbon Cost Privacy Notice includes all data processed by Carbon Cost, including Personal Data collected or transmitted through our websites, software, self-service applications, mobile applications or social media accounts, and other online or offline channels on the Carbon Cost member network.

Protection of Personal Data

Carbon Cost acts as a data controller and data processor in line with the provisions of the legislation on the protection of personal data. In this context, personal data is only processed by Carbon Cost personnel authorized to implement the services within the scope of the Carbon Cost management office and all kinds of privacy security procedures, the personnel mentioned in the privacy security authority matrices and the natural/legal persons authorized by Carbon Cost by providing the condition of informing the data owners.

Electronic Messages

You agree to receive electronic messages about the promotion of the services offered by Carbon Cost and its business partners, information about new products and services, regulatory announcements and other issues that you will find interesting through your contact information within the framework of the communication permissions you have given to us regarding electronic messages and in any other Carbon Cost media. In this context, you can send your request to Carbon Cost to stop the transmission of messages sent to you through one or more communication channels.

Cookies

Cookies are program particles that can be found on your laptop, pc and mobile device that collect various data and are usually text files. Click on the Cookie Policy link for details.

Purposes of Use of Your Data

Your personal data, which we record with automatic or non-automatic methods during your visit to our company’s website and shared with us through contact form, e-mail and other electronic transactions, will be used to first ensure the fulfillment of your requests and then to provide you with better service. In general, the intended use is as follows:

To contact you
To provide your site or self-service access by making transactions related to your online account, including but not limited to providing a password, username.
Answering a question from your side
Making legal changes and important information
To ensure the management of our site
Improving our service quality
Please do not share your data that we do not want to be collected by us for the above purposes. Please note that if you do not provide this information, we will not be able to contact you, on the other hand, some of your data may be collected through cookies by your visit to this site.

Data Security

Carbon Cost attaches importance to the protection of the privacy of your information. We take measures in accordance with industry standards to prevent unauthorized access and use of your data. Information exchanges on the internet are generally not very secure. For this reason, we recommend that you take the necessary care as a user in your information exchanges through our websites and online systems. If you do not take this care, Carbon Cost does not guarantee to you regarding the security of your communication, personal and other information within the site or against the seizure of your information by 3rd parties. It bears no responsibility for the consequences of such data loss or unauthorized access.

Data Transfers

We may transfer the personal information we collect about you to countries other than the country where we collect it, due to our use the services of internet service providers, e-mail suppliers, domain providers. The legislation on data protection applied in these countries may be different from the legislation applied in Turkey.

Your personal information will be protected in accordance with applicable law at the time of transfer to other countries, as described in this Privacy Policy.

Protecting Children’s Online Activities

We support parents who want to supervise and supervise children’s online activities. In no case do we intentionally ask for personal information from children. If we learn that a person we have received personal information from is under the age of 13, we may use this information to try to report the situation to their parents immediately.

Designing New Processes in Accordance with Privacy Rules

Carbon Cost takes the most appropriate technological and organizational measures for privacy while developing new systems and makes the necessary improvements for the processing of personal data in accordance with the purpose.

Information on the Protection of Personal Data

As Carbon Cost, we are very sensitive to protecting the privacy of our valued customers’ personal data. This document has been created to inform you about how your personal data is processed, for what purposes it is used and your rights. Please read this information text carefully to understand our commitment to protect the privacy of your personal data.

Purpose of Processing Personal Data

As Carbon Cost, we process your personal data for the following purposes:

To be able to offer our products and services and to communicate with you when necessary,
Processing and sending your orders,
To inform you about campaigns, offers and announcements,
Providing access and support to customer service,
Recommending you the products and services you are interested in,
To make the necessary sharing with third parties with whom we cooperate (if permission is obtained),
To comply with legal regulations and requirements.

Which Personal Data is Processed?

At Carbon Cost, we may need to process the following personal data:

Your name, surname and identity information,
Your contact information (phone number, e-mail address, address),
Your digital trace information obtained through cookies collected while using our website,
Voice call recordings (interviews with customer representatives),
Camera recordings created during your visits,
Vehicle data (e.g., license plate),
Your visual and audio data (for events such as promotion, advertising, campaign),
Financial data (such as bank account number, IBAN, billing information),
Professional data (certificate of activity, registration of the professional chamber, etc.),
Visa/passport data (if needed),
Health data (only if necessary),
If you apply for a job, the resume and other relevant personal data you submit.

Method of Processing Personal Data

Your personal data may be processed by automatic and non-automatic methods. These transactions can be carried out verbally, in writing or electronically through the call center, website, social media and other communication channels.

Legal Reasons for Processing Personal Data

Your personal data is processed in accordance with the purposes of processing and on the basis of the legal reasons stipulated by the Law.

Transfer of Personal Data

Your personal data may be shared with cooperating third parties in accordance with legal regulations and subject to this Privacy Policy. However, your personal data is never shared with third parties without your consent.

Rights of Personal Data Owners

As personal data owners, you can request the following rights from us as a company that processes your personal data:

To learn whether your personal data is processed or not,
If your personal data is processed, getting information about it,
To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
If your personal data is processed incompletely or incorrectly, to request the correction of them,
Requesting the deletion or destruction of your personal data,
Requesting notification of your personal data to third parties to whom it is transferred,
Objecting to the possibility of an any result in the event that any result will occur if your processed data is processed by analyzing it exclusively through automated systems,
Requesting compensation for the damage in case of damage due to unlawful processing of your personal data.

You can use the contact information below to exercise these rights.

Security of Personal Data

Necessary technical and administrative measures are taken for the security of your personal data. All necessary measures are taken to prevent unauthorized access, modification or disclosure of your data.

Contact

For any questions, complaints or requests regarding your personal data, please contact us using the contact details below:

Carbon Cost Address:

Carbon Cost Consulting
Hoffmannstr.18
32105 Bad Salzuflen

Phone:: +49 170 146 3311

E-mail:mehmet-ali.oztopcu@carbon-cost.com

Last Updated: Jan, 2024